Shipping: We generally ship all in stock orders within 2-3 business days. If an item is out of stock please allow additional time for us to order and receive the merchandise from the manufacturers.Delivery Date: If you need an item by a specific date, please indicate that on your order and we will make every effort to comply with your request. We will attempt to notify you if your requested delivery date cannot be met.Charging your credit card: Please note that we do not charge your credit card until the item is in stock and is ready to be engraved or shipped.Engraving: Please note that engraving a word in the Script Font in all capital letters will not look good. The first letter in a word can be capitalized and the rest of the letters must be in lower case. You can capitalize all letters when selecting the block font. Fonts used: We use a Script Font (Vanessa) and a block font (Goudy)